Privacy Policy

Last Updated: September 22, 2026

At LONBN, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how LONBN collects, uses, stores, and protects your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you use our website:

Personal Information

Including:

Name
Email address
Phone number
Billing address
Shipping address

Payment Information

Including:

Payment details
Transaction information
Payment confirmation information

Payment information is securely processed through trusted payment providers.

Order Information

Including:

Products purchased
Order history
Shipping details
Return and refund information

Device Information

Including:

IP address
Browser type
Device information
Website usage information

How We Use Your Information

We may use your information to:

Process and fulfill orders
Arrange shipping
Provide customer support
Send order updates
Improve our products and services
Personalize your shopping experience
Prevent fraud and protect website security

Cookies

LONBN uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences
Understand website usage
Improve website performance
Provide relevant products and offers

You can control cookies through your browser settings.

Sharing Your Information

We may share your information with trusted service providers, including:

Shopify
Payment processors
Shipping partners
Analytics providers
Customer support providers

We only share information when necessary to provide our services or comply with legal requirements.

Data Security

We take reasonable measures to protect your personal information.

However, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Accessing your personal information
Requesting corrections
Requesting deletion
Managing marketing preferences

To make a request, please contact us.

Third-Party Links

Our website may contain links to third-party websites.

LONBN is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

Children's Privacy

Our services are not intended for children.

We do not knowingly collect personal information from children without appropriate consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

LONBN

Email:
jiushan77187@gmail.com

Phone:
+65 9673 0561

Address:

Marina Bay Sands
10 Bayfront Avenue
Singapore 018956
Singapore