Terms of service
Terms of Service
Last Updated: September 22, 2026
Overview
Welcome to LONBN.
The terms "we", "us", and "our" refer to LONBN. LONBN operates this online store and website, including all related information, content, features, tools, products, and services, to provide customers with a carefully curated shopping experience (the "Services").
LONBN is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when using our Services.
Please read these Terms carefully. These Terms contain important information regarding your legal rights, including disclaimers and limitations of liability.
By accessing, using, or interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree with these Terms, please do not access or use our Services.
Section 1 - Access and Account
By agreeing to these Terms, you confirm that you are of legal age in your place of residence and that you have given permission for any minor dependents to use this website under your supervision.
To use our Services, including browsing our online store or purchasing products, you may be required to provide certain information, including your email address, billing information, payment information, and shipping information.
You agree that all information you provide to LONBN is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account information and for all activities conducted through your account.
You may not transfer, sell, assign, or authorize another person to use your account without our permission.
Section 2 - Our Products
We make every effort to display our products accurately on our website.
However, product colors, images, and appearances may vary depending on your device settings, screen configuration, and display quality.
We do not guarantee that product descriptions, images, or other content will always be completely accurate, complete, or error-free.
Product descriptions, prices, and availability may be changed at any time without notice.
We reserve the right to discontinue any product or limit product availability for any customer, location, or region.
Section 3 - Orders
When you place an order with LONBN, you are making an offer to purchase products.
LONBN reserves the right to accept or decline any order for any reason.
Your order will only be considered accepted after payment has been successfully processed and you receive an order confirmation.
Please review your order carefully before completing your purchase.
Once an order has been accepted, cancellation requests may not always be possible.
If we cancel or modify an order, we will attempt to contact you using the information provided during checkout.
All returns and exchanges are subject to our Returns & Refunds Policy.
You confirm that purchases made through our website are for personal use and not for unauthorized resale or export.
Section 4 - Prices and Billing
Prices, discounts, and promotions may change at any time without notice.
The price charged for your order will be the price displayed at checkout.
Unless otherwise stated, prices may exclude applicable taxes, shipping fees, customs charges, or import duties.
You agree to provide accurate and complete payment and account information when making a purchase.
You authorize us to charge your selected payment method for all applicable amounts, including product prices, shipping fees, and applicable taxes.
Section 5 - Shipping and Delivery
LONBN makes every effort to process and deliver orders within the estimated delivery timeframe.
However, delivery dates are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Weather conditions
- Holidays
- Events outside of our reasonable control
Once your order has been transferred to the shipping carrier, responsibility for delivery is subject to the carrier's terms and conditions.
Please ensure that your shipping information is accurate and complete before placing your order.
Section 6 - Intellectual Property
All content included in our Services, including but not limited to:
- Logos
- Brand names
- Text
- Images
- Graphics
- Product descriptions
- Videos
- Designs
- Website layout
is owned by LONBN or its licensors and is protected by applicable intellectual property laws.
You may use our Services only for personal and non-commercial purposes.
You may not copy, reproduce, modify, distribute, sell, create derivative works from, or exploit any part of our Services without our prior written permission.
The LONBN name, logo, designs, and related materials are trademarks or property of LONBN.
All other trademarks displayed on our website belong to their respective owners.
Section 7 - Optional Tools
We may provide access to third-party tools or services.
These tools are provided on an "as available" basis without warranties or guarantees.
We do not monitor, control, or manage third-party tools and are not responsible for any issues arising from your use of such tools.
Your use of optional third-party tools is entirely at your own risk.
Section 8 - Third-Party Links
Our Services may contain links to third-party websites or services.
These third-party websites are not controlled by LONBN.
We are not responsible for the content, accuracy, security, or privacy practices of third-party websites.
You should review the terms and privacy policies of any third-party websites before using them.
Any purchases or interactions with third parties are solely between you and the third party.
Section 9 - Relationship With Shopify
LONBN is powered by Shopify, which provides the platform that allows us to offer our Services.
However, purchases made through our store are transactions directly between you and LONBN.
You acknowledge that Shopify is not responsible for any products purchased from LONBN, including product quality, delivery, returns, refunds, damages, or losses related to your purchase.
You release Shopify and its affiliates from any claims related to purchases made through LONBN.
Section 10 - Privacy Policy
Your personal information collected through our Services is handled according to our Privacy Policy.
Our Privacy Policy explains how we collect, use, and protect your personal information.
By using our Services, you acknowledge that you have read and understood our Privacy Policy.
Because our Services are hosted by Shopify, Shopify may process information related to your use of our website according to Shopify's privacy practices.
Section 11 - Feedback
If you submit comments, reviews, suggestions, ideas, or other feedback to LONBN, you grant us permission to use, reproduce, modify, publish, distribute, and display such feedback for business purposes.
You confirm that:
- You own the rights to your feedback.
- Your feedback does not violate any third-party rights.
- Your feedback does not contain unlawful, harmful, or misleading information.
We reserve the right to remove content that violates these Terms or applicable laws.
Section 12 - Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain errors, inaccuracies, or omissions related to:
- Product descriptions
- Pricing
- Promotions
- Shipping information
- Availability
We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information at any time without prior notice.
Section 13 - Prohibited Uses
You may not use our Services for unlawful purposes or activities, including:
- Violating applicable laws
- Infringing intellectual property rights
- Uploading malicious software
- Attempting fraud
- Collecting personal information without permission
- Sending spam or unauthorized marketing
- Interfering with website security or functionality
We reserve the right to suspend or terminate accounts that violate these Terms.
Section 14 - Automated Systems and Agents
You may not use automated systems, bots, crawlers, scraping tools, or similar technologies to access or collect information from our Services without our permission.
Any authorized automated access must comply with applicable laws and these Terms.
Section 15 - Termination
We may terminate or suspend your access to our Services at any time if we believe you have violated these Terms or applicable laws.
Termination does not affect any obligations or responsibilities that existed before termination.
Section 16 - Disclaimer
Our Services and products are provided on an "as available" basis.
While we make reasonable efforts to provide accurate information, we do not guarantee that:
- Our website will always be available
- Information will always be complete or error-free
- Products will meet every expectation
Your use of our Services is at your own risk.
Section 17 - Limitation of Liability
To the maximum extent permitted by law, LONBN and its partners, employees, suppliers, and service providers shall not be responsible for indirect, incidental, special, or consequential damages resulting from:
- Use of our Services
- Purchase or use of products
- Website errors
- Service interruptions
Section 18 - Indemnification
You agree to protect and hold harmless LONBN, Shopify, and their affiliates from claims, damages, liabilities, or expenses arising from:
- Your violation of these Terms
- Your misuse of our Services
- Your violation of applicable laws or third-party rights
Section 19 - Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.
The remaining provisions of these Terms will continue to remain valid and enforceable.
Section 20 - Waiver and Entire Agreement
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms of Service, together with our Privacy Policy and other policies posted on our website, constitute the complete agreement between you and LONBN regarding your use of our Services.
These Terms replace any previous agreements, communications, or understandings between you and LONBN.
Section 21 - Assignment
You may not transfer or assign your rights or obligations under these Terms without our prior written permission.
LONBN may transfer or assign these Terms and related rights or obligations without notice or consent where permitted by applicable law.
Section 22 - Governing Law
These Terms of Service and any separate agreements through which we provide Services shall be governed and interpreted in accordance with applicable laws.
Any disputes arising from these Terms or your use of our Services shall be resolved according to applicable legal procedures.
Section 23 - Headings
The headings used in these Terms are provided for convenience only and do not limit or affect the meaning of these Terms.
Section 24 - Changes to These Terms
You can review the most current version of these Terms of Service at any time on this page.
LONBN reserves the right to update, modify, or replace any part of these Terms at any time.
Any changes will become effective when posted on this page.
Your continued use of our Services after changes are posted means that you accept the updated Terms.
Section 25 - Contact Information
If you have any questions about these Terms of Service, please contact us.
LONBN
Email:
Phone:
+65 9673 0561
Address:
Marina Bay Sands
10 Bayfront Avenue
Singapore 018956
Singapore